Privacy Policy

Last updated: November 12, 2025

Introduction

Welcome to Papercup ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or sign up for our waitlist.

Information We Collect

When you sign up for our waitlist, we collect:

  • Email address (required) - to notify you about our launch and send updates
  • First name (optional) - to personalize our communications
  • Timestamp - when you joined the waitlist
  • Referrer information - how you found our website (e.g., Google, Facebook, direct)

How We Use Your Information

We use the information we collect to:

  • Send you launch notifications and product updates
  • Provide information about Papercup services
  • Respond to your inquiries and support requests
  • Improve our website and services
  • Comply with legal obligations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We may share your data with trusted third-party service providers who help us operate our website and send emails (e.g., email marketing platforms).
  • Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect our rights.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

Under New Zealand privacy laws, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Unsubscribe from our emails at any time (via the unsubscribe link in emails)
  • Object to or restrict certain processing of your data

Cookies and Tracking

We may use cookies and similar tracking technologies to analyze website traffic and improve user experience. We may also use analytics tools (Google Analytics, Facebook Pixel) to understand how visitors interact with our site. You can control cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our waitlist and website are intended for adults (parents/guardians). We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us:

Email: hello@papercup.co.nz

Location: Christchurch, New Zealand